by Arthur Goldstuck | Mar 17, 2005 | Market research
Loyalty programs have reined in the level of their rewards, but spread the options for redeeming awards with loyalty points.This was the main conclusion to emerge from the third annual study of South African loyalty programmes, conducted jointly by Razor’s Edge...
by Arthur Goldstuck | Oct 5, 2004 | Market research
The smart card industry is poised for an unprecedented explosion in South Africa, with three large-scale rollouts set to begin in 2005 and several more waiting in the wings.More than 50-million smart cards are expected to be issued in 2004 and 2005 combined. And, by...
by Arthur Goldstuck | Jun 24, 2004 | Market research
Despite the slow-down in growth of online retail in South Africa, the number of retail web sites has exploded: from 215 at the end of 2001 to at least 719 at the end of 2003.However, the market is dominated by the top eight online retailers, who between them account...
by Arthur Goldstuck | May 25, 2004 | Market research
South African consumers pay almost a billion rand a year to belong to customer clubs: a “hidden” industry revealed for the first time in a new report.“Customer Clubs in South Africa 2004”, a survey conducted by Razor’s Edge Business Intelligence and World Wide Worx,...
by Arthur Goldstuck | Feb 11, 2003 | Market research
More than 9 out of 10 South African Internet users participating in a survey on electronic billing would prefer to be billed electronically rather than via traditional post office mail.This was a key finding of the “E-billing in South Africa 2003” survey of companies...
