by Arthur Goldstuck | Jul 5, 2007 | Internet Research
5 July 2007:- The number of South Africans with access to the Internet will grow by little more than 3% in 2007, despite massive growth in broadband connectivity.This is the key finding of the “Internet Access in SA 2007” study, announced today by World Wide Worx. The...
by Arthur Goldstuck | Jul 3, 2007 | SME Research
3 July 2007:- SME Survey 2007 is halfway through their research of surveying 6,000 decision makers of SMEs in South Africa. So far, the research shows that there are common enablers which astute business owners take advantage of to improve the performance of their...
by Arthur Goldstuck | May 8, 2007 | Strategic services, Strategy research
8 May 2007:- South Africa’s largest customer-carrying organisations are embracing self-service as a means of driving down customer support costs, reducing churn and increasing customer loyalty, according to a new survey released today.The survey, titled “Self-Service...
by Arthur Goldstuck | Mar 14, 2007 | SME Research
14 March 2007:- With SME Survey 2007 research getting underway, principal researcher Arthur Goldstuck reveals that for the first time, the study will seek to provide answers to perhaps the most important question facing the nascent enterprise: What are the secrets of...
by Arthur Goldstuck | Dec 14, 2006 | Mobile telecommunications research
Everyone knows a free cellphone is not really free, but it has always seemed impossible to figure out what you are really paying. Until now, that is. A new guide to cellular phones and contracts promises to guide consumers through the traps and tricks of the...