World Wide Worx | Business Technology Research South Africa

Big upturn for online retail

1 October 2007:- Online retail in South Africa has finally turned around. By the end of this year, online spending on retail goods in South Africa is expected to have grown by more than 35%, after 33% growth in 2006.The total spent on online retail goods in South Africa in 2007 is expected [...]

And the loyalty wnner is…

For the second time, British Airways’ Executive Club has taken the accolades as South Africa’s most highly-rated frequent flyer programme in a study of South African rewards programmes.Value in Loyalty Programmes 2005, the third annual study of South African loyalty programmes, was conducted jointly by Razor’s [...]

Loyalty programs have reined in the level of their rewards, but spread the options for redeeming awards with loyalty points.This was the main conclusion to emerge from the third annual study of South African loyalty programmes, conducted jointly by Razor’s Edge Business Intelligence and World Wide Worx.
Entitled Value in [...]

Smart Card market explodes

The smart card industry is poised for an unprecedented explosion in South Africa, with three large-scale rollouts set to begin in 2005 and several more waiting in the wings.More than 50-million smart cards are expected to be issued in 2004 and 2005 combined. And, by 2009, more than 100-million [...]

The Need for Speed in online retail

Despite the slow-down in growth of online retail in South Africa, the number of retail web sites has exploded: from 215 at the end of 2001 to at least 719 at the end of 2003.However, the market is dominated by the top eight online retailers, who between them account [...]

A billion rand industry revealed

South African consumers pay almost a billion rand a year to belong to customer clubs: a “hidden” industry revealed for the first time in a new report.“Customer Clubs in South Africa 2004”, a survey conducted by Razor’s Edge Business Intelligence and World Wide Worx, reveals [...]

SA’s Internet users ready for e-billing

More than 9 out of 10 South African Internet users participating in a survey on electronic billing would prefer to be billed electronically rather than via traditional post office mail.This was a key finding of the “E-billing in South Africa 2003” survey of companies and individuals conducted by World [...]